Attention Co-op Members:

Please note the following temporary changes and restrictions to special orders.
  • We will not be taking special orders for the following categories: Paper products (toilet paper, paper towels, napkins and facial tissue), canned tomatoes, flour
  • We will not be able to offer retroactive pricing or rain checks for sale items. If the item doesn’t come in during the sale period then we will not be able to honor the sale price.
  • There is a two (2) case/bag limit per customer. Members may place more orders once their initial orders are picked up.
These changes are temporary and evolving. If our buyers become overwhelmed with special orders, we may have to place another pause on this member benefit. We thank you for your patience and understanding as we continue to adapt to changes created by COVID-19.
In cooperation,
East End Food Co-op Staff

Save Money with Special Orders

Most food co-ops began as buying clubs where people gathered together to order cases of good, healthy food at a discount. At the East End Food Co-op, members can special order case quantities of any product our distributors carry. Orders can be placed through Customer Service, either in person, by phone, or using the online form below.

How large is a case?

The typical case amount for regular grocery products is 6 or 12 items. Items that don’t come by the case vary according to product. For example:

  • Herbs and spices: 1 pound
  • Coffee: 5 to 10 pounds
  • Meat: 10 pounds
  • Oats: 50 pounds

Please call Customer Service at 412-242-3598 if you have questions about specific products.

What is the case discount?

Members save 20% off the regular retail price, excluding all fluid dairy products which are sold at a 10% discount, and Co+op Deals and Co+op Basics, which are sold at the advertised price, less the 2% member discount. Sale item orders must be placed before the sale ends. Sale dates are posted in the sales fliers and on our website.

Restocking schedule

Due to limited storage space and the perishable nature of some products, we follow a strict re-stocking schedule.

  • Groceries and nonperishable items will be restocked 14 days after they arrive.
  • Perishables (meat, refrigerated and frozen items) will be restocked 7 days after they arrive.
  • Produce will be put out onto the store shelves 3-5 days after delivery, depending on the product.

Customer Service will call or email when your item comes in, and let you know the restocking date. It is important to pick up your order in a timely manner.

Place a special order

Please note that special order requests may take 1-2 weeks to fulfill. This is due to the unpredictable nature of our deliveries and a surge in demand for case quantities of items. We are doing our best to meet your needs at this time.