Attention Co-op Members: Special order requests temporarily suspended
We are currently experiencing an overwhelming number of special order requests and are also experiencing delivery disruptions from our warehouse. In order to catch up on existing special orders, we must temporarily suspend special order requests, both online and by phone. Fulfillment of existing orders may take 1-2 weeks longer than the normal turnaround time. We understand the value of this member benefit, especially during these challenging times. We are doing our best to serve you, and we thank you for your continued co-operation as we navigate the challenges of the COVID-19 crisis.
Save Money with Special Orders
Most food co-ops began as buying clubs where people gathered together to order cases of good, healthy food at a discount. At the East End Food Co-op, members can special order case quantities of any product our distributors carry. Orders can be placed through Customer Service, either in person, by phone, or using the online form below.
How large is a case?
The typical case amount for regular grocery products is 6 or 12 items. Items that don’t come by the case vary according to product. For example:
- Herbs and spices: 1 pound
- Coffee: 5 to 10 pounds
- Meat: 10 pounds
- Oats: 50 pounds
Please call Customer Service at 412-242-3598 if you have questions about specific products.
What is the case discount?
Members save 20% off the regular retail price, excluding all fluid dairy products which are sold at a 10% discount, and Co+op Deals and Co+op Basics, which are sold at the advertised price, less the 2% member discount. Sale item orders must be placed before the sale ends. Sale dates are posted in the sales fliers and on our website.
Due to limited storage space and the perishable nature of some products, we follow a strict re-stocking schedule.
- Groceries and nonperishable items will be restocked 14 days after they arrive.
- Perishables (meat, refrigerated and frozen items) will be restocked 7 days after they arrive.
- Produce will be put out onto the store shelves 3-5 days after delivery, depending on the product.
Customer Service will call or email when your item comes in, and let you know the restocking date. It is important to pick up your order in a timely manner.