What are the Co-op’s Hours?
We are open daily from 8 AM to 8 PM. We are closed on Thanksgiving Day, Christmas Day, and New Year's Day.
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10, 2020
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08, 2020
Are reusable shopping bags and containers permitted?
Reusable shopping bags are encouraged, as the city's plastic bag ban ordinance requires us to charge $0.10 for each paper bag that we provide. Customers are not permitted to shop into their own bags. Reusable containers for bulk and on-tap kombucha are permitted. We are not accepting reusable drink containers in our Cafe.
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01, 2019
Why am I not getting my e-receipts?
To receive an e-receipt you must be 1) a fully-paid Co-op member 2) have signed up to receive e-receipts at Customer Service 3) shop with your member card. If you have done all the following and are still not receiving e-receipts, you may need to whitelist our email address (eastendreceipts@gmail.com) so receipts are not blocked [...]
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07, 2017
What are your Product Guidelines?
East End Food Co-op believes that you have the right to know how we choose the products on our shelves. We’ve developed these purchasing guidelines to reflect the core values expressed in our Ends Policy Statement (see above). This guide allows us to make conscious choices that return value to our members, our community, and [...]
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05, 2017
What are the Co-op’s holiday hours?
The East End Food Co-op is closed on Thanksgiving, Christmas, and New Year's Day.
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04, 2017
What is a co-op?
A co-op is a business voluntarily owned by the people who use it and operated for the benefit of its members. It’s a simple concept, with profound effects for people, communities and the economy. Each co-op is unique, but thousands of co-ops around the world have the Seven Cooperative Principles in common: Voluntary & Open [...]
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04, 2017
Does the Co-op have a volunteer program?
The Co-op ended our Volunteer Program in September 2014. It was with deep regret that we came to this decision, and we miss having non-staff members involved so directly in the business operations. We truly appreciate every moment of time, skills, ideas, and energy that each of our volunteers contributed. For more information about this [...]
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03, 2017
Can you honor my membership from another food Co-op?
No. While we appreciate and support cooperation among cooperatives, we are not currently able to extend member benefits to shoppers that have not invested in a membership share of our Co-op. Many co-ops are able to extend the member discount to members of other co-ops because it's their practice to charge non-members extra, whereas we [...]
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03, 2017
Do other discounts stack on top of my member discount?
Yes and no. The quarterly member discount does stack with other courtesy discounts, but the daily member discount does not. When a member is eligible for other discounts beyond their daily discount, including the quarterly discount, SNAP and Senior, the greater percent discount is applied. No discounts may exceed 20%. For a full list of [...]
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03, 2017
How do I place a special order?
Members save 20% off the regular retail price, excluding all fluid dairy products which are sold at a 10% discount, and Co+op Deals and Co+op Basics, which are sold at the sale price, less the 2% member discount. Sale item orders must be placed before the sale ends. Sale dates are posted in the sales [...]